Accessibility
First and foremost, Canada’s Wonderland is about fun. Fun for everyone! Here you'll find everything you need to know about navigating and enjoying the park and all of its experiences for those with disabilities. And if you can't find the answers here, feel free to download our Guest Accessibility Guide, visit us online at accessibility@canadaswonderland.com, or stop by Guest Services.
We work closely with the manufacturer of each of our rides and our policies incorporate the manufacturers’ guidelines as well as the requirements of the Accessibility for Ontarians with Disabilities Act (AODA). We hope that this Guide will help Guests make the best choices to ensure a safe, comfortable and convenient experience at the park. If, at any time, Guests need additional assistance or a further explanation of our policies and guidelines, they should feel free to ask any Six Flags Employee.
We are proud of our reputation for providing reasonable accommodations to Guests with disabilities through our Attraction Accessibility Program. To provide equal access for all Guests, we have developed a program that allows Guests with mobility restrictions or cognitive impairments to access attractions.
Information about where Guests access the ride is posted on each attraction's Safety Guide sign. All Guests are required to meet all riding requirements for every attraction, including height and health restrictions to safely ride/participate.
The following procedures apply to Guests who wish to participate in our Attraction Accessibility Program:
Guests with mobility restrictions or cognitive impairments who request reasonable accommodations are encouraged to obtain the Access 2 Entertainment card prior to visiting the park. To apply, please visit https://access2card.ca/apply-first-time/. Guests will present the Access 2 Entertainment Card to Guest Services upon their arrival at the park to express their accommodation needs. Some questions are asked to ensure that the Guest has the required physical criteria in order to safely experience attractions. Following that conversation, the Guest Services Associate will provide the details needed to participate in the program.
Canada’s Wonderland’s Attraction Accessibility Program is designed to provide equal access to all Guests and does not provide immediate boarding on to attractions.
For a complete listing of guidelines, please download our Guest Accessibility Guide.
Braille and large print copies of the Guest Accessibility Guide and Park Guides are available at Guest Services. There are a limited number of guides available on a first-come, first-served basis.
If requested at least 1 week in advance, Canada’s Wonderland will provide American Sign Language (ASL) Interpretation for live shows featured at our live entertainment venues.
To request ASL Interpretation services, please complete the request form. Upon arrival at the park, please check in with Guest Services to review our show schedule and determine your preferred showtimes and selections.
Assistive Listening Devices
Canada’s Wonderland offers assistive listening devices through an app-based program that aids in the amplification of sound at our stage shows. Guests without a cell phone should visit Guest Services, where they can provide you with a loaned device. These are recommended for guests with mild-to-moderate hearing loss. To use the system, guests should inquire at the Guest Services Office. For show venues where this system is not available, please speak to venue staff for assistance in prioritizing your seating location.
White Canes can be used to access many of our attractions. White Canes may need to be collapsed and safely secured, stored or left with a non-rider on attractions where they could be a hazard.
Canada’s Wonderland offers a Quiet Room located inside Guest Services at Front Gate, for family members or caregivers to take a break and reduce sensory stimulation. Additionally, there are sensory features provided for Guest use.
Guests with casts and braces will be restricted from riding rides where the cast or brace will not fit safely inside the ride unit or where it will present a hazard to the Guest or others or where it is prohibited by the manufacturer of the attraction. Guests with full arm (elbow restricted) and full leg (knee restricted) casts or braces are restricted from MOST rides and water slides at Canada’s Wonderland. We suggest you delay your visit until the cast is removed.
Please refer to the Guest Accessibility Guide for further information regarding casts and braces.
Guests with any type of prosthesis should not ride unless they can ensure the device is properly secured and will remain in place during the ride. If there is any concern of the prosthesis becoming dislodged during the ride, Guests should visit Guest Services for assistance. Braces with exposed metal parts are not permitted on the water slides in SplashWorks.
Guests with arm prostheses are not permitted to ride The Bat.
Guests with leg prostheses are not permitted to ride Behemoth, Leviathan, Silver Streak, Skyhawk , Slingshot and Yukon Striker
Guests with any prostheses are not permitted to ride Flight Deck, Lumberjack, and Muskoka Plunge.
The manufacturer of Psyclone, Riptide, Shockwave, Soaring Timbers, Tundra Twister and WindSeeker require documentation from the manufacturer of the prosthetic device guaranteeing that the prosthetic device has been designed to remain in place on a ride with maximum G forces from -1.5 G’s to 5 Gs with sufficient safety factor for single point failure.
Guests with certain amputations may be able to ride AlpenFury, Behemoth, Leviathan and Yukon Striker with the use of a separate full body harness provided the Guest has remaining leg and arm remnants to be secured by the harness. Guests should check with Guest Services to determine if they are eligible to ride using the full body harness.
On Behemoth, Drop Tower, Leviathan, Silver Streak, Skyhawk, Sledge Hammer, SlingShot, Swing of the Century and Yukon Striker, Guests with any upper extremity prosthesis must ensure the device is properly secured or removed prior to riding.
Service animals are welcome at Canada’s Wonderland. A service animal must be readily identified with a visual indicator such as a vest or harness worn by the animal or the guest will be asked to provide documentation from a health professional identifying it as a service animal.
There is a limit of one service animal per guest. Service animals must be physically controlled on a leash or harness and must display appropriate behavior at all times while on our property. There is a limit of one service animal per Guest. A relief area is located across from the Yukon Striker entrance near the lockers.
Due to the nature of most rides, service animals must remain with a non-riding member of your party. We are not permitted to take control of your service animal. Guests may take advantage of our Rider Swap policy for staying with the service animal. Service animals may be taken on Antique Carrousel, Boo Blasters on Boo Hill, Character Carrousel, Jokey’s Jalopies, Jumpin’ Jet, Kidzville Station, SNOOPY’S (TM) Revolution, The Pumpkin Patch, Treetop Adventure, and Maple Park Treehouse. Service animals must be leashed, under the owner's control, fit on the floor of the ride vehicle, and seated on the floor, not the ride seat.
Service animals are not permitted in water attractions, wet decks, wading pools, or lazy rivers. They are permitted to walk through the park areas, including scare zones. Visit Guest Services or refer to our Guest Accessibility Guide for more information.